Terms and Conditions for Pro Balustrade (UK)


These terms and conditions (“Agreement”) govern your use of the Pro Balustrade website (“Website”) and the purchase of products from Pro Balustrade, a glass balustrade company based in the United Kingdom. By accessing our Website and making a purchase, you agree to comply with these terms and conditions. Please read them carefully before proceeding.

  1. General Terms

1.1 Acceptance: By accessing and using our Website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with any part of this Agreement, please refrain from using our Website.

1.2 Modifications: Pro Balustrade reserves the right to modify, update, or remove any part of these terms and conditions at any time without prior notice. It is your responsibility to review this Agreement periodically for changes. Continued use of our Website following the posting of any changes constitutes acceptance of those modifications.

  1. Product Information

2.1 Product Descriptions: Pro Balustrade strives to provide accurate and up-to-date information about our products on the Website. However, we do not guarantee the accuracy, completeness, or reliability of any product description or information.

2.2 Pricing: All prices displayed on our Website are in GBP (Great British Pounds) and inclusive of applicable taxes unless stated otherwise. Pro Balustrade reserves the right to change prices without prior notice. Any changes will not affect orders already placed.

  1. Ordering and Payment

3.1 Order Placement: By placing an order on our Website, you are making an offer to purchase the selected products. Pro Balustrade reserves the right to accept or decline your order at our discretion.

3.2 Order Confirmation: After placing an order, you will receive an order confirmation email. This email confirms the receipt of your order and does not signify acceptance. Acceptance of your order occurs when we dispatch the products to you.

3.3 Payment: Payment for your order can be made using the available payment methods on our Website. We use secure payment gateways to process your payment information.

  1. Delivery

4.1 Shipping: Pro Balustrade offers shipping services to addresses within the United Kingdom. Delivery times may vary based on product availability and location. We will provide an estimated delivery date during the checkout process.

4.2 Risk of Loss: The risk of loss or damage to the products passes to you upon delivery. Please inspect the delivered products upon receipt and notify Pro Balustrade of any damages or discrepancies within a reasonable timeframe.

  1. Returns and Refunds

5.1 Returns Policy: Pro Balustrade has a separate Returns Policy outlining the terms and conditions for returning products. Please refer to the Returns Policy document on our Website for detailed information on the return process, eligibility, and refunds.

  1. Intellectual Property

6.1 Copyright: All content on our Website, including text, images, logos, and graphics, is protected by copyright laws. You may not reproduce, distribute, or use any content without prior written consent from Pro Balustrade.

  1. Limitation of Liability

7.1 Limitation of Liability: Pro Balustrade shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our Website or products.

  1. Governing Law and Jurisdiction

8.1 Governing Law: These terms and conditions shall be governed by and interpreted in accordance with the laws of the United Kingdom.

8.2 Jurisdiction: Any disputes arising out of these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Please consult with legal professionals to ensure these terms and conditions align with your specific business requirements and adhere to applicable laws